Answer:
b. customers need to bear to abandon an established standard and adopt a new standard.
Step-by-step explanation:
Switching cost is the cost that is to be incurred or expenses while changing between the brands, products,, quality, quantity, price, etc
It should also be in favorable to the consumer with respect to the time, effort, and the cost
So as per the question, the switching cost with respect to the technology industries is to leave an establishment standard and adopt a new standard so that the consumers should be come under the flexible instead of rigid plus they get an idea also.