Question

Susan Sheppard, Creative Design Manager at Word-of-Mouth Marketing Group, is consistently bullied by her colleague, Alexandra Woodward, the boss's sister. Alexandra has been working at the firm a little over a month, after quitting her job as a Rare Artifacts Curator at the Museum of Indigenous Culture. During her short time at Word-of-Mouth, she has shown a propensity for "self-governance" and defiance. Extra work has been heaped on Sheppard, and she has had to face sarcasm and a constant barrage of inappropriate comments from her newly appointed subordinate.

Alexandra is constantly creating more work for Susan, yet Susan completes all of this additional work and, in turn, Alexandra continues her behavior. Which of the following methods to reward performance explains why Alexandra continues this behavior?

A) Punishment
B) Positive Reinforcement
C) Extinction
D) Probation
E) Negative Reinforcement

Answer 1

Negative reinforcement

Step-by-step explanation:

Negative reinforcement is a behavioral psychology principle that occur when one's action allows him / her to escape an unfavorable action before it occurs.

It is mentioned in the scenario that Sheppad is being bullied and criticized by Alexandra , being the boss's sister .

Susan's idea of completing all work including the extras is a behavior intentionally put up to escape the constant unpleasant stimuli from Sheppad.