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You are given the following goal at work - Within the next month increase the customer checkout speed of the cashiers by training them on the proper use of the new cash register. What part of "SMART" is missing from this goal?

User Eddies
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2 Answers

4 votes

Answer:

measurable

Step-by-step explanation:

SMART is a business analysis tool that guides in the setting of objectives , making it clear enough and straightforward.It is an acronym with the letter S=Specific, M= Measurable ,A = Attainable , R= Realistic and T= Timely.

In order words , it means that a good objective must be Specific , Measurable , Attainable , Realistic and Timely.

All of these criteria for objective setting can be found in the question except "Measurable". There is no concrete measurement standard to measure progress against objective

User Timothy Lee
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8.2k points
5 votes

Answer:

M is missing

Step-by-step explanation:

The SMART concept is used by individuals and companies in goal setting to achieve a better result. The meaning of SMART is Specific, Measureable, Achievable, Realistic and Timely.

Goals will need to have these attributes to be good goals.

In this scenario when given the goal- Within the next month increase the customer checkout speed of the cashiers by training them on the proper use of the new cash register. It is missing the element of being measurable.

The customer checkout speed is being increased by how much? For example a target can be set at 3 minutes for checkout by the cashier's. Them it will be a measureable goal.

User Dekryptid
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