Answer:
The correct answer is: Yes, the firm could be digital and is due to the fact that there are no limitations that would affect the digitalization of the business and even more it would bring more comfort to the clients.
Step-by-step explanation:
To begin with, if a person is looking forward to a start a business that focuses in the hand-delivery of packages within a small geographical area then there would be no problem at all to digitalize it in order to obtain better results or even make it easier to manage. Moreover, the reason why this firm could be digital due to the fact that it would be easier for the customer to receive notifications over the phone and to contact the delivery for a proper order, plus the fact that in that way the clients will have a digital way in where to complain when there are problems.