Answer: Changing consumer preference
Step-by-step explanation:
For every organization, the consumers are key since they are the one to purchase the goods and services rendered.
Anticipating the needs of the customers is as important for an organization. Knowing and understanding the preferences of consumers before they purchase a product allows a firm to create a stronger experience.
The market research conducted by XYZ Inc. has shown that consumers preferences have changed. There is a change of taste as they want to try out something different.