Answer:
This answer is incomplete, it misses the options. The options are the following:
a. reaching new customers
b. reducing costs
c. increasing accuracy
d. increasing quantity ordered
And the correct answer is the option C: increasing accurancy
Step-by-step explanation:
To begin with, given the fact that the company's order takers often had difficulty deciphering their customers' handwritting on the order forms then the best action taken was to switched to an online e-commerce site due to the fact that now when a customer is looking forward to buy a product from the company then they just have to type it on the computer and therefore there will be no problem with the comprehension of the writting of the clients as before, in that way, allowing the company to enjoy the advantage of increasing the accurancy of the sales.