Answer:
A. process benchmarking
Step-by-step explanation:
- Process benchmarking focuses on selected production processes in the business and not the entire business.
- The rationale behind the analysis is that by identifying best practice processes and comparing the actual processes used by organizations, managers can improve the performance of subsystems - leading to overall performance.
- Process benchmarking is about improving the various stages of the production process and increasing efficiency by learning from others. Experience sharing is critical to the success of technology.