Question

One of your co-workers has opened a trouble ticket concerning paper jams on a laser printer. the paper jams have become more frequent of late. you decide to attempt to re-create the problem and then check the printer log for more information. which of the following are the most likely solutions to the problem? (select the two best answers.)

a. clean and inspect the entire paper path.
b. clean the fuser roller and verify fuser operation.
c. clean and replace the paper out sensor.
d. use a printer maintenance kit to replace parts.
e. replace the paper exit assembly switch.
f. clean and inspect the print drum.

Answer 1

The correct answer in the right sequence is:

B. Clean and inspect the entire paper path

C. Use the printer maintenance kit to replace parts

The question deals with a Hardware maintenance issue. The hardware being a laser printer.

It is possible that the paper exit assembly switch needs to be examined. However, one would still require the use of maintenance kits to replace all parts.

Cheers!!=