Answer:
a resource whose capacity is less than the capacity of all other resources and whose capacity is less than the demand placed on it.
Step-by-step explanation:
In a production system, a bottleneck refers to a point of congestion where an excess amount of work in progress units arrive and the process cannot handle them all. This inability to handle the inflow of units results in production queues which causes delays in the system, increases inefficiencies and reduces productivity.