Answer:
a) =AVERAGE(3,4,6,8,2,1,0,2)
=MEDIAN(3,4,6,8,2,1,0,2)
=STDEV.S(3,4,6,8,2,1,0,2)
And we got:

b) =QUARTILE(C1:C15,1)
=QUARTILE(C1:C15,3)
And we got:

Explanation:
Part a
For this case we have the following data given:
3,4,6,8,2,1,0,2
The problem wants the mean , median and standard deviation from technology using the data anlysis toolpack, so for this case we can use the following codes on Excel:
=AVERAGE(3,4,6,8,2,1,0,2)
=MEDIAN(3,4,6,8,2,1,0,2)
=STDEV.S(3,4,6,8,2,1,0,2)
And we got:

Part b
For this case we have the following data:
20; 112; 138 ;145; 135; 150; 145; 163; 148; 128; 143; 156; 160; 142; 150
We put the data from Cell C1 to C15 and we use the following codes:
=QUARTILE(C1:C15,1)
=QUARTILE(C1:C15,3)
And we got:
