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The customer support department for a major computer supplier believes that the time between consecutive phone inquiries is exponentially distributed, with an average value of 60 seconds.

Part a What is the probability that the time between two consecutive phone inquiries is less than 50 seconds?
Part b Consider a random selection of 100 consecutive phone inquiries. What is the probability that the average time between consecutive inquiries in this random sample is less than 50 seconds?

1 Answer

2 votes

Answer:

a) P ( X < 50 ) = 0.56540

b) P ( x < 50 ) = 0.1193

Explanation:

Given:-

- The average time between consecutive phone inquiries = 60 seconds

Find:-

a What is the probability that the time between two consecutive phone inquiries is less than 50 seconds?

b Consider a random selection of 100 consecutive phone inquiries. What is the probability that the average time between consecutive inquiries in this random sample is less than 50 seconds?

Solution:-

- A random variable (X) follows an exponential distribution with rate scale parameter λ = 1 / average = 1/60.

X ~ Exp ( 1 / 60 )

a)

- The CDF of exponential distribution is given by:

P ( X < x ) = 1 - e^(-λx)

P ( X < 50 ) = 1 - e^(-50/60)

= 0.56540

b)

- A sample of n = 100 consecutive phone inquiries was taken to determine probability that the average time between consecutive inquiries in this random sample is less than 50 seconds.

- We will approximate the sample taken to be normally distributed. The mean (u) and standard deviation (s) of the normally distributed sample would be:

u = 1 / λ = 60 seconds

s= 1 / √n*λ = 60 / √50 = 8.48528

Then,

x ~ N ( 60 , 8.48528^2 )

- We will standard our test value:

P ( x < 50 ) = P ( z < (50 - 60) / 8.48528 )

P ( z < -1.17851 ) = 0.1193

- The result is P ( x < 50 ) = 0.1193

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