Question

When Pierre doesn't understand his supervisor's instructions, he blames his boss for not making the instructions clear. Pierre's belief that effective communication is always the sender's responsibility is an example of which of the following barriers to effective listening?

A) physiological
B) false assumption
C) sociocultural differences
D) lack of training

Answer 1

Answer: Pierre's belief that effective communication is always the sender's responsibility is an example of FALSE ASSUMPTION.

A false assumption also known as a false premise is defined as an UNTRUE proposition antecedently supposed or proved; something previously stated or assumed as the basis of further argument that is UNTRUE; an untrue condition; an untrue supposition.

Answer 2

B. False Assumption

Step-by-step explanation:

False Assumption: this is a term that describes the type of barriers to effective listening. This type of barrier occurs, when the information or message receiver assumed that the communication is the sole responsibility of the sender or the speaker, while receiver has no role to play.

In other words, it is the assumption that the receiver does not required to be active in listening, giving feedback or ask questions relating to point of discuss.

Other types of Listening barriers includes but not limited to the following:

1. Physiological barriers: this relates to mind, or absence of mind to the information being passed.

2. Physical barriers: e.g environment noise

3. Attitudinal barrier: such as work related or egocentrism

4. Lack of training

5. Gender barriers