Question

A workgroup of five PCs uses a shared printer. A customer says they cannot print to the printer but can access shares on another PC used for common files. The printer appears to be powered on. Which of the following would be the MOST likely cause of the issue?

A. Printer PC is off network
B. Printer is low on toner
C. Printer needs to be restarted
D. Device drivers are corrupted

Answer 1

The answer is "Option A"

Step-by-step explanation:

In the workgroup it uses the shared printers, it is a process, in which we shared printer, that provides you direct connections of one or more printer on several computers and devices linked to that same network, in this one of the computers doesn't connect to the printer because there is an off-network problem, that's why other choices were incorrect, which can be described as follows:

• In option B, It is not correct, because toner is used to provide view quality.
• Option C and Option D both choices were wrong because in option "C" Except one computer, it will work on all computers, that's why there is no need to restart printer, and change the device driver.