Answer:
Specializing in making coffee
Step-by-step explanation:
Starbucks focuses on making coffee. By Specializing in making coffee, they are faster, more consistent, and their production costs are lower than McDonald’s. Although they have an advantage in the coffee department, they fall well short of par in the food department.
Starbuck has a competitive advantage over other food chains as they are specialized in the task of making coffee and their workers is well trained in coffee department, however, McDonald has diversified their food chain and included many beverages and food item as their speciality apart from just selling burger, which helps them to grow. McDonald's restaurants can be viewed as a manufacturing operation. McDonald's wants each crew to be efficient and productive. The crews organize by dividing the labor into parts.