Answer:
Option A; DELEGATION.
Step-by-step explanation:
Delegation is an administrative process of getting things done by others by giving them responsibility.
Example is a manager asking a subordinate to take over his duties at a meeting. However, the person who delegated the work remains accountable for the outcome of the delegated work.
Delegation simply means empowering a subordinate to get a work done (i.e. a transfer of authority from a superior to a subordinate).
Since Edmond asks Ferdie to perform his duties at closing because of his own conflicting schedule, therefore, this transfer of duties is called DELEGATION.