Question

Brandi, the sales trainee, watched as her sales supervisor chatted with the prospect's secretary. Brandi felt that such familiar behavior was inappropriate in a business situation. Furthermore, she did not understand why her supervisor was asking seemingly irrelevant questions like "Does your boss like to play golf?" What does Brandi's supervisor know that Brandi has not yet learned?

Answer 1

Supervisor of Brandi knows that a rich source of information about a prospect is served by the prospect's secretary.

Step-by-step explanation:

Here the information is provided that Brandi who is the sales trainee is watching her sales supervisor always chatting with the prospect's secretary.

And she suspects her behaviour inappropriate for a business situation.

Secondly, it is also mentioned that for what reason is her supervisor asking for some irrelevant questions seemingly.

So, Brandi has not yet learned that her supervisor knows that a rich source of information about a prospect is served by the prospect's secretary and are also very important for successful sales calls.

A prospect secretary roles are essential as they serve important role in business operation.

They also train and supervise the lower level staffs.