Question

You have an idea for a company that sources fruits from local farms and makes fresh juices on a daily basis. You want to start a subscription-based service in which households within a 100-mile radius subscribe to your plan and receive two gallons of freshly squeezed juice (for example, cherry juice, apple juice, lemonade) twice a week. As you think about starting your business, you ask yourself: Am I being responsive to the customer?

Answer 1

Yes. Starting a subscription-based service in which households within a 100-mile radius subscribe to your plan and receive two gallons of freshly squeezed juice twice a week is Customer Responsive.

Step-by-step explanation:

Customer responsiveness is not just about meeting their needs with the product and service you offer. Its about going the extra mile to figure out how to make the customer service better, faster and more efficient.

After customers get something that meets their needs, what extra value will make your customers more responsive?

Customer responsiveness can be improved on by leveraging technology. In this case, a subscription based service will guarantee ease of order, ensure delivery and eliminate certain hassles associated with placing an order manually.

The customers will adapt to this plan easily because it helps them plan.