Question

Yolanda booked a hotel through an online booking site. Her accommodations were not as the website described. Although she stayed in the hotel, she was dissatisfied and believes that the booking site is at fault. The best way for Yolanda to communicate her unhappiness with the accommodations would be to _________.

A) write a memo to someone in charge at the website where she booked her hotel.B) send an e-mail message to someone in charge at the website where she booked her hotel.C) place negative comments about the booking site on as many social media sites as possible.D) write a letter to someone in charge at the website where she booked her hotel.

Answer 1

Answer: B

send an e-mail message to someone in charge at the website where she booked her hotel.

Step-by-step explanation:

Sending an email is her best option of all the options listed