Answer:
a) 82
b) The 95% confidence interval of the mean reading scores of all fifth-graders is between 77 and 87.
c) The 99% confidence interval of the mean reading scores of all fifth-graders is between 75.47 and 88.53.
d) The 99% confidence interval is larger, due to the higher critical value of z.
Explanation:
a. Find the best point estimate of the mean.
The best point estimate of the mean is the mean of the sample, which is 82.
b. Find the 95% confidence interval of the mean reading scores of all fifth-graders.
We have that to find our
level, that is the subtraction of 1 by the confidence interval divided by 2. So:

Now, we have to find z in the Ztable as such z has a pvalue of
.
So it is z with a pvalue of
, so

Now, find M as such

In which
is the standard deviation of the population and n is the size of the sample.

The lower end of the interval is the sample mean subtracted by M. So it is 82 - 5 = 77
The upper end of the interval is the sample mean added to M. So it is 82 + 5 = 87
The 95% confidence interval of the mean reading scores of all fifth-graders is between 77 and 87.
c. Find the 99% confidence interval of the mean reading scores of all fifth-graders.
We have that to find our
level, that is the subtraction of 1 by the confidence interval divided by 2. So:

Now, we have to find z in the Ztable as such z has a pvalue of
.
So it is z with a pvalue of
, so

Now, find M as such

In which
is the standard deviation of the population and n is the size of the sample.

The lower end of the interval is the sample mean subtracted by M. So it is 82 - 6.53 = 75.47
The upper end of the interval is the sample mean added to M. So it is 82 + 6.53 = 88.53
The 99% confidence interval of the mean reading scores of all fifth-graders is between 75.47 and 88.53.
d. Which interval is larger
The 99% confidence interval is larger, due to the higher critical value of z.