Match the following definitions with the correct term.
Reflective listening
Empathizing
Encouraging
Clarifying
Active listening
____ is rephrasing or summarizing what you heard in order to make sure you understand what they intended.
____ is feeling what the other person feels.
____ is giving signals that you are involved and interested in the conversation such as nodding your head and maintaining eye contact.
____ is asking the other person questions so you more fully understand what is being said.
____ is paying attention to what someone is saying and feeling.