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Rashid, the CEO of Top Productions, said to his new vice president of accounting, "In the past I had resistance to new ideas by employees who felt that our plans threatened their influence or their jobs. So when you tell your collections department that we just hired a collection agency to handle bad debt, you may have to sell your collections manager and his supervisors on using the agency. You also have to emphasize the fact that nobody is going to be laid off." Selling middle and supervisory managers on changes to overcome their resistance is often a necessary part of:______.

a. reality assessment.
b. strategy formulation.
c. strategic control.
d. operational control.
e. strategy implementation.

User Meskobalazs
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Answer:

The correct answer is (e)

Step-by-step explanation:

Strategy implementation is an integral part of business activities. It is the responsibility of managers to keep an eye on all the process and make sure that all strategies are properly implemented. So, selling middle and supervisory manager on changes to overcome their resistance is often a necessary part of strategy implementation. It’s their duty to handle the resistance from employees and other staff members.

User Shushana
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