Question

Jefferson works in the sales department of GRDR Inc., a company that makes industrial tools. He holds a degree in mechanical engineering and is an expert in figuring out exactly which of the company's many products best meet the needs of specific customers. Today he is travelling to visit a potential customer, a construction firm that Jefferson's colleague Carla has already visited and convinced to test out GRDR's products. Jefferson's role on GRDR's sales team is probably best described as that of a(n):______.

Answer 1

technical specialist

Step-by-step explanation:

Technical specialists are highly skilled and trained individuals that specialize in dealing with specific technical issues regarding machinery and/or software, e.g. they monitor and diagnose technical problems related to computers, either hardware or software related problems.

Technical specialists usually provide solutions to possible problems, and in this case Jefferson is part of a sales team and his role is to provide solutions that satisfy the customer's specific needs related to their construction business. He is in charge of showing customers how GRDR's tools can help them perform better, more efficiently or save money (hopefully all of them). Even though he is not responsible for closing the sale, if he cannot convince the client that GRDR's tools are good for them, then the sale wouldn't be made.

Answer 2

Answer: The correct answer is "technical specialist".

Explanation: Jefferson's role on GRDR's sales team is probably best described as that of a technical specialist because it is dedicated to exhaustively examining what technical specifications the product must have to satisfy the needs of its clients as perfectly as possible.