Answer:
Let us first consider the service of quality approach, This depends upon the natural productive service elements. And it is developed mainly due to the interaction between the customer and the service elements like the contact person or persons. However, the quality of service approach is based on the quality of service provided to various customers like different bit rates, packet loss, bandwidth, etc. And an example of the service quality approach is amazon customer service or the new chatbots. However, the quality of service approach example can be like different internet plans provided by various ISPs. This also covers various levels of services provided by various eCommerce sites as well, like Amazon Prime. And remember for the service quality approach example is amazon customer service and not amazon prime as it is an example of the quality of service approach.
Step-by-step explanation:
Please check the answer section.