Question

Broman Group Inc. designs, manufactures, and sells consumer product dispensing systems. Jim Cole is a plant supervisor at one of the manufacturing plants of the company. He observes a dip in the performance of a worker in his team. Jim informs the employee that he will release his annual increment only if his performance improves significantly in the coming months. Which of the following is most similar to the situation mentioned here?

A) Aston, the supervisor of a small organizational team, assigns inconvenient shifts to those employees who do not agree with his policies.
B) Anderson, an operations manager, uses his formal authority to persuade the employees to put in additional hours of work every day.
C) Arthur, the CEO of a leading book retailer in the southeastern United States, decides to reduce the salaries of its employees due to a financial slowdown.
D) Andrea, the CEO of a design software and service company, asks for a formal explanation from the managers for the company's poor financial performance.

Answer 1

A) Aston, the supervisor of a small organizational team, assigns inconvenient shifts to those employees who do not agree with his policies.

*Explanation:*

Jim Cole and Aston used their emotional intelligence in this scenario.

A person's ability to perceive emotions in self and others, understand the meaning of these emotions, and regulate one's emotions accordingly is known as Emotional Intelligence.