Answer: Mediation
Explanation: When resolving conflicting issues relating to dispute, contract breach and so on outside a legal premise, such that the conflicting parties agree on bringing in a third-party, who is usually characterized as impartial and unbiased toward both parties in other help both parties reach a compromise on the bone of contention. The third-party listens to both parties and proffers solution to quell and resolve the dispute without having to judge or make any pronouncement in favor of either party.