Question

Jon was hired as a new manager and worked closely with Christine, a supervisor who had worked for the company for over a decade. For the first few weeks, Jon shadowed Christine and learned company policies and procedures through hands-on experiences. At the end of his first three months, Jon received a performance appraisal interview from Christine. He recalls feeling defeated after his evaluation because Christine gave him poor scores in most of the areas. He believes that Christine ranked him poorly because he was young and was just learning how to adjust to his new position. Identify the training method employed here, as well as Christine's performance evaluation error.

Answer 1

i. The training method was on-the-job training.

ii. Christine's performance error was stereotyping.

Explanation: On-the-job training is a learning process in which a worker is trained on how to perform certain tasks by actually doing those tasks, where an experienced colleague, supervisor or manager will usually serve as the trainer.

Stereotyping is the act for generalizing a particular category of people, it is having an expectation of a person or group of persons that they might behave or act in a certain way.

Christine in the scenario above, has ranked Jon using a stereotype that he is young new to the job, therefore that is the reason why he did not perform well or up to standard.