Question

Shawna has just begun her role as a sales representative. During training, she is often confused because the trainer is discussing concepts she finds unfamiliar. The training may not be helpful because Shawna: A. Does not have a strong transfer climate B. Has high self-efficacy C. Lacks training readiness D. Needs to overlearn the content

Answer 1

lacks training readiness.

Step-by-step explanation:

In this scenario Shawna lacks training readiness as she is unfamiliar with concepts that the trainer is using.

When preparing for a training it is important to get used to basic ideas and concepts that are related to the subject matter. This helps easy flow of information during the training. If this is not done the trainer will have to be teaching the trainee basic concepts and this will waste time in the training.

Shawna should familiarise herself with basic concepts related to sales representative job role to better understand the training.