Final answer:
The false statement is that Value is defined by the firm. Value is determined by the consumers or customers, as they are the ones who perceive and attach value to a product or service.
Step-by-step explanation:
The false statement among the given options is that Value is defined by the firm. In reality, value is not defined solely by the firm. Instead, value is determined by the consumers or customers, as they are the ones who perceive and attach value to a product or service. The firm can influence the value proposition through their marketing efforts, but ultimately, the customers play a crucial role in defining the value of a product or service.