Question

Business Designs utilizes a structure that includes functional divisions, such as accounting and production, and a divisional chain of command, such as the home products and office divisions. For example, Janett, a salesperson, reported to both her sales manager and the office products manager when she first started working on the city of Springfield account. Business Designs has a:__________.

Answer 1

The correct answer is: matrix structure.

Step-by-step explanation:

The matrix structure is a corporate organizational approach that mixes more than one organizational hierarchical scheme. This is implemented in firms with more than one production process when there is a need for control by more than one manager alone.

Under a matrix structure, there are usually two managers for each production unit, one being the functional manager in charge of the operations and the other being the traditional manager. Though, their functions are flexible changing roles between one and another as necessary.