Answer:
The correct answer is letter "B": reengineering.
Step-by-step explanation:
Business Process Reengineering or BPR is a method by which business processes are redesigned to achieve their optimization according to the objectives established in the strategic plan of the company, obtaining quantitative and qualitative results and culture change.
BPR involves creating something new after breaking down the ice where the organization could have been because of using a method of working that is not valid anymore due to market changes.