Answer:
The correct answer is letter A) schemas.
Step-by-step explanation:
Shemas can be defined as mental concepts that facilitate our daily lives by organizing information in categories. They may not be totally accurate occasionally, but they still help us make sense of our environment. We have some preconceived ideas when it comes to offices. There are certain objects we expect to find in them. Those ideas are our schemas. When participants were asked to recall what they had seen in the office but ended up remembering things that weren't there, they were relying on their schemas. Those participants probably think books are commonly found in offices.