Answer: b. keep our emotions in check
Explanation: This is how the Thomas-Kilmann measurement instrument and their five conflict resolution strategies came to our attention.
Avoiding is when people just ignore or withdraw from the conflict.
Competing is used by people who go into a conflict planning to win.
Accommodating is a strategy where one party gives in to the wishes or demands of another
Collaborating is the method used when people are both assertive and cooperative
Another strategy is compromising, where participants are partially assertive and cooperative