Answer: False
Explanation: An arbitration clause is said to be Substantively unconscionable if the actual terms of the contract clearly depicts extreme unfairness toward one of the two contracting parties leaving the party with no reasonable benefit usually due to one or more of the following reasons;
Extreme contrast in bargaining poker or capability.
Evidence depicting that the other party was forced or coerced into the contract.
Inclusion of a foreign or hidden language in the contract intended to conceal certain details.
Evidence of illegal conduct.
However, A standard arbitration clause cannot be substantively unconscionable if the fees and costs are so excessive as to deny the innocent party the ability to resolve his claim.