Question

"According to Hall and Hall, when people experience a failure in communication, they tend to blame the confusion on the other person's stupidity, deceit, or craziness. This process of trying to explain the other person's behavior is known as ________."

Answer 1

Answer: Attribution

Explanation: Attribution tends to explain what led to the occurrence of an event. Attribution helps decipher what individuals encounter and experience by identifying the causal factor or scenario of the event.

According to Hall and Hall, failure in communication may be experienced which could be due to a fault or problem from the sender or receiver. However, people tend to put the blame on the other communicating party. Citing deceit, craziness as reasons for the failure on the path of their communicating counterpart. This is known as attribution.