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_____________ is a management technique that focuses on improving attributes of an organization's products such as superior design, features, reliability, and after-sales support.

User Oengelha
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Answer:

Total Quality Management.

Step-by-step explanation:

Total quality management (TQM) relies on the basis that there are standards in place, and the product should meet up that standard. And in turn create a valuable product for customers.

User Ihsan
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