Answer:
They use dictatorial, top-down communication.
Step-by-step explanation:
Kanter described five reasons why top executives fail and end up powerless:
- they see themselves as dominating, trying to appear powerful (like many dictators)
- they believe that they can solve every problem and know all the answers
- they do not like subordinates to question them and will not accept anyone who thinks differently
- believe that what worked for them in the past must be the solution to current problems.
- they mix personal interests with corporate interests, and abuse their power