Question

If your friend Sheila is a very animated communicator and active listener, when she listens to you give a recounting of your day she often responds with nonverbal and verbal cues including "ah-ha," "yes," and "okay." What listening strategy is Sheila using

Answer 1

Sheila is using active listening, which involves engaging with the speaker through verbal and nonverbal cues, demonstrating understanding, empathy, and valuing the conversation.

Step-by-step explanation:

Sheila is using active listening as her listening strategy. By providing verbal cues like "ah-ha," "yes," and "okay," she is participating actively in the conversation and demonstrating her engagement. As a part of active listening, responding with nonverbal cues, such as nodding or smiling, and verbal affirmations helps to build rapport and shows the speaker that the listener is not only following along but also processing and understanding the information.

It is an essential component of effective communication because it conveys empathy and connection, creating a space where the speaker feels heard and valued. Moreover, asking questions for clarification and not interrupting also indicate that Sheila values the conversation and is keen on understanding every detail.

Answer 2

listening for gist

Step-by-step explanation:

Here Sheila is listening to get the gist of how you actually spent your day. Sheila is listening to get the main idea of your explanation on how your day went. Here she filters all the details and says, "aha", "yes" in acknowledgement while she tries to figure out "the highlights" of your day-to-day what actually summarized your day according to your explanations to her.