Answer:
A. management by objectives (MBO).
Step-by-step explanation:
Lyell's experience suggests that Nutty Boys is utilizing management by objectives (MBO).
Management by objectives (MBO) is a strategic management model that aims to improve the performance of an organization by clearly defining objectives that are agreed to by both management and employees.
In the scenario, it was stated that ''Lyell likes the fact that managers at Nutty Boys listen to their subordinates' ideas and get everyone involved in setting goals and objectives.''
Hence, her experience matches the definition of Management By Objectives.