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"A salesperson should determine ahead of time what a customer is going to complain about so that the customer does not have to go through the process of explaining it." a. True b. Flase
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"A salesperson should determine ahead of time what a customer is going to complain about so that the customer does not have to go through the process of explaining it."

a. True
b. Flase

User Louis CAD
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4.7k points

1 Answer

4 votes

Answer:

False.

Step-by-step explanation:

It is truly impossible to determine complaints, because the human nature is not that much simple to predict. Although it would have been really a good tool if humans had possessed it but we don't unfortunately. Further, most of the customers love it when they express their problems to the salesperson and he/she listens to him/her.

User Usman Masood
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4.4k points
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