Answer:
The correct answer is True.
Step-by-step explanation:
A good supply chain aims to maximize the profitability of the company while trying to provide the best service in order to obtain a high degree of customer satisfaction. That is why, when planning the design, it must be customer oriented and not only focused on the company.
Steps prior to the design of the supply chain
When designing the supply chain, there are several points to consider in order to obtain a coherent and functional design.
- The members that become part of the chain. The first thing to be fixed are the members that are part of the chain, since this will be the guide to go through the rest of the steps. Within this, a subdivision could be carried out, but it is worth mentioning that an agent can be a principal or support agent jointly depending on the work to be done at each moment:
- Principal. They are the ones that provide direct value to the product or service.
- Of support. They are those members whose function is to provide information or resources to the main members, such as banks.
- Structure that forms the chain, that is, all the phases through which a product / service passes in order to be marketed as such. At this point we must try to be as meticulous as possible and always add as much as possible all the phases that are involved, both in manufacturing and in supply.
- Processes and flows that are carried out in each of the structures mentioned above.