Answer:
identifying learning needs
Step-by-step explanation:
The step of the learning and development process where the employer identify if there are gaps in what new employees need to know and if those gaps can be filled by learning and development is the identification stage.
The learning and development process starts with the identification stage, Identifying learning and development (L&D) needs is based on an assessing levels of employee skills, attitudes and knowledge; this is compared with any current or anticipated level of skills.
The difference between the level of skills possessed by employees and the anticipated level is known as knowledge gaps.
The gaps are then closed by recommending training on acquisition of new skills or improving existing skills