Answer:
Leader(ship) derailer
Step-by-step explanation:
As the shift supervisor at a car wash center, Jacob is bossy, arrogant, and insensitive to the needs of his subordinates. He is unable to delegate any tasks to the other employees. He has the characteristics of a(n) leadership derailer
Leadership derailer is a leader whom behavior, attitude or character gets in the way of the progress of work or accomplishment. A leader with this attitude are usually not a team player, overly concerned with mistake, volatile, indecisive,unwilling to consider other view points, fail to build effective relationships with team members, not open to critical feedback, arrogant etc