Question

Olga didn't have a pen handy when her boss gave her the phone number of an important client, so she mentally rehearsed the number until their call. While ______________ memory provided storage for the phone number, ______________ memory allowed her to rehearse it for longer maintenance.

Answer 1

Short term memory provided storage for the phone number.

Working memory allowed her to rehearse it for longer maintenance.

Step-by-step explanation:

Short-term memory is the capacity for holding, but not manipulating, a small amount of information in mind in an active, readily available state for a short period of time.

Working memory is a cognitive system with a limited capacity that is responsible for temporarily holding information available for processing. Working memory is important for reasoning and the guidance of decision-making and behavior.

Answer 2

While short-term memory provided storage for the phone number, working memory allowed her to rehearse it for longer maintenance.

Step-by-step explanation:

Short-term memory is a part of working memory. Short-term memory allows us to process and retain information for a short period of time. Information is usually retained only long enough for its use at that very moment. Working memory, on the other hand, also includes retaining information, but goes a little further. It allows for the manipulation of the information for a longer period of time. In summary, short-term memory retains information, working memory retains as well as uses information.