Answer:
A. Loyalty
Step-by-step explanation:
Brand Equity is the term used to describe the identity of a specific brand that has been built to be recognized and followed by its customers with loyalty.
Loyalty related to Brand Equity is the main factor in placing product quality and image as one of the company's marketing strategies. This is because it makes the consumer "fall in love" with the product offered, refusing to exchange it for similar ones, but who do not have the same identity. An example of this can be seen in the question above, where Albert and Alberta refuse to stay at a gym that does not offer their favorite drink. Because of this, they prefer to leave this gym and look for one that provides the drink they want.