Answer:
a. 15.9%
b. 1.2%
Explanation:
using the normal distribution we have the following expression

Where the first expression in the right hand side is the z-scores, M is the mean of value 3.77 and SD is the standard deviation of value 1.23.
if we simplify and substitute values, we arrive at

in percentage, we arrive at 15.9%
b. for the percentage rated the eyes most a 1

In percentage we have 1.2%