Question

Supervisor: "I am giving you 10 business days to make a 4% improvement on your average quality score. Your current average quality score is 82.”

Employee: "Then I will need an average quality score of __________ to meet this goal."

Answer 1

"Then I will need an average quality score of 3.28 to meet 85.28 goal."

Explanation:

• current average quality score = 82
• improvement on average quality score = 4% of 82

⇒ (4/100)
`*`82

⇒ 82/25

⇒ 3.28

The improved average quality score = 82+3.28 = 85.28

The employee needs an average quality score of 3.28 to meet the goal of 85.28