Answer:
The Content, Design and Functionality of Zappos.com contribute to its success in the following ways.
Step-by-step explanation:
Content
High Resolution Product Pictures
Brand name
New and upcoming shoes
Variety of colors
Design
Easy to see, well organized
Color of logo is a very suitable blue
Layout different navigations vertical and horizontal
Break down navigation for different aspects
Functionality
Provide 24/7 customer service
Online help with shopping issue
Register system for customer
Check out system