Question

Your are a project manager. Certain members in your team have been arguing about which software to use in the project. You conduct a meeting to resolve the conflict by focusing on members' common point of views.What technique of conflict management is this ?

Answer 1

Smoothing conflict resolution

Step-by-step explanation:

Smoothing (also known as accomodating). Smoothing emphasizes the common interests of the conflicting parties and tries not to emphasize their differences. The Smoothing technique also emphasizes the adoption of shared viewpoints on certain issues to help move forward towards a consensus and temporary resolution of the conflict. In this case, the project manager accommodates the other party so that they can both move on and get back to work on the project. Smoothing is often used by project managers when it is important to provide temporary relief douse the situation from the conflict or buy time until you are in a better position to respond and/or push back against the conflicting party. It is also used when the conflicting party “stands their ground” and refuses to budge on their viewpoint. In these cases, it is simply better for the project manager to accommodate this person since continuing the conflicting conversation would cause more harm than good to the project or project team members.

Answer 2

Smoothing conflict resolution

Step-by-step explanation:

Conflict resolution is an way for two or more parties to find a peaceful solution to disagreement among them through methods like negotiation to resolve the disagreement

Smoothing conflict resolution is method used to emphasizes the common point of view ,accommodating the point of view of other people first rather than one's point of views. It helps to protect more important interests while giving up on lesser one