Question

George goes to a restaurant for dinner with his family. The service and the food at the restaurant are not up to standard. After they leave, George wonders whether his choice of restaurant was good. In this case, George is in the _____ stage of making decisions.a. postpurchase evaluation

b. information search
c. problem recognition
d. pretesting
e. acquisition

Answer 1

A. Post purchase Evaluation

Step-by-step explanation:

Postpurchase Evaluation as the name implies means evaluation after purchase as been made. It is the stage after buying a product or service, when the customer reflects on whether the product or service met expectations, exceed or was below par. It is the final stage in the consumer decision process when the customer assesses whether he is satisfied or dissatisfied with a purchase. In this case, after George and his family had eaten and left the restaurant, George reflects on the whether he made the right decision choosing that restaurant for dinner for himself and his family.