Answer:
Seeking technological knowledge and new processes from exemplary firms sometimes outside their own industries is called Generic Benchmarking
Step-by-step explanation:
Benchmarking is a word that is synonymous with "standard". It is a yardstick used to improve performance and processes as well as create new standards.
there are four types of benchmarking. they include
- internal benchmarking
- competitive benchmarking
- functional benchmarking
- generic benchmarking
The type that suits the question is generic benchmarking .
Generic benchmarking seeks technical knowledge from unrelated business and new processes or functions that can be practiced in the same or similar ways regardless of the industry.
Generic Benchmarking will highlight method of comparing the performance and processes of organizations in unrelated industries.